I. INTRODUCTION Online technologies offer innovative ways to deliver legal services. By automating tasks traditionally performed by attorneys and by making legal products available on the Internet, these technologies make legal services more affordable and accessible. (1) For example, many vendors now offer downloadable bill-of-sale documents. (2) For reasons that will be discussed below, legal service technologies are likely to evolve into fully integrated, multi-sided platforms that automate simple tasks and interface with attorneys for more complex ones. Although these technologies threaten to disrupt traditional models for delivering legal services, (3) they should be embraced by consumers and legal professionals alike.
