THE COJ CSD APP – YOUR DIGITAL GATEWAY TO CITY SERVICES The City of Johannesburg’s Central Service Delivery (CSD) app is a cutting-edge digital platform designed to make daily life easier for CoJ citizens. This all-in-one app streamlines municipal services, ensures secure access to official documents, and unlocks exclusive benefits as part of CoJ’s digital transformation strategy. SEAMLESS ACCESS WITH VERIFIED ID The CoJ CSD app integrates Verified ID, a POPIA & GDPR-compliant facial biometric digital identity service that allows you to: -> Validate your ID -> Access official documents like municipal bills -> Authenticate payments with ease FAST & SECURE MUNICIPAL BILL PAYMENTS WITH GO N PAY With just a few taps on the Go N Pay wallet, you can pay the utility bills for your properties, such as: -> Water -> Electricity -> Sanitation Coming soon: Facial recognition payments for parking, traffic fines, and ReaVaya & Metro Bus fares! APPLY FOR PERMITS & SUBMIT DOCUMENTS DIGITALLY Need a city permit? Do it all from the app: -> Submit and sign documents -> Apply for business permits -> Register your Spaza business -> Submit building plans STAY INFORMED WITH REAL-TIME CITY UPDATES With the app, stay updated and prepared with instant notifications on: -> Planned and unplanned outages -> General and ward-based city alerts -> Traffic updates and infrastructure reports -> Public safety hazards REPORT ISSUES & ACCESS CITY SERVICES Make a positive impact and help ensure safety by reporting: -> Infrastructure issues -> Traffic concerns -> Emergencies You can also track your reports to ensure timely resolution. The CoJ CSD app will also allow you to find information on clinics, libraries, and walk-in centers, giving you a quick view into the city’s amenities whenever you need it. EMPOWERING SMALL AND MEDIUM BUSINESSES The CSD app will soon empower small and medium businesses with: -> AI-powered digital tools -> Education and upskilling through specialized courses from university partnerships -> High-speed internet access for urban and underserved areas A GAME CHANGER FOR THE CITY OF JOHANNESBURG This is more than just an app—it’s a revolution. The CoJ CSD app brings residents and the government together for a smarter, more connected tomorrow. The future is here—download now and be part of CoJ’s digital revolution!